Independent fictional portfolio. Public-review model refined from the original draft. Intake lane includes staff-assisted applicant interaction. Service tasks are proposed controls. Not production executable. No City of Toronto affiliation. Timer duration is a fictional illustrative review threshold, not an approved SLA. start log check complete request review eligible deny assess complex decision close end supervisor Flow_0 Flow_0 Flow_1 Flow_1 Flow_4 Flow_2 Flow_2 Flow_3 Flow_5 Flow_3 Flow_4 Flow_5 Flow_6 Flow_6 Flow_7 Flow_8 Flow_7 Flow_14 Flow_8 Flow_9 Flow_9 Flow_10 Flow_11 Flow_10 Flow_12 Flow_11 Flow_12 Flow_13 Flow_13 Flow_14 Flow_15 Flow_15